Privacy Policy

Privacy Policy

Introduction

Welcome to https://venera-thca-vegan-gummies.historyofhemp.com (referred to as “Venera,” “we,” or “our” in this policy). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers, in alignment with international data privacy regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://venera-thca-vegan-gummies.historyofhemp.com.
  2. All applications, software, and services offered under the Venera brand.
  3. Interactions between users and our digital platforms, whether through web browsing, app usage, or other online activities.
  4. Communication channels initiated by us, such as newsletters, emails, telephone calls, and text messages.

Please note that this policy does not extend to third-party applications, websites, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which Venera processes your data when:

  1. You register an account with us as an authorized user.
  2. You visit our websites, including navigating through different pages and utilizing interactive features.
  3. We communicate with you via email, phone, or SMS for marketing, transactional, or customer support purposes.

Personal Data Collection

We collect a range of personal information to enhance your experience and provide tailored services. The types of data we gather include:

  1. Account Information: This includes user names, passwords (hashed and salted), and registration details.
  2. Payment Information: Credit card numbers, billing addresses, and payment history are securely stored for transaction processing.
  3. Financial Data: We may collect bank account information or financial records to facilitate certain transactions or services.
  4. Purchase Details: Records of your orders, including products purchased, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for the purpose of sending targeted notifications.
  6. Location Data: Information about your physical location when you interact with our mobile apps or website.
  7. Feedback and Reviews: Your comments, reviews, and ratings help us improve our products and services.
  8. Social Media Information: Data from social media platforms when users choose to log in via these accounts for seamless experience.
  9. Product Preferences: Details about the products you view, search for, or purchase assist us in personalizing your shopping experience.

We collect this data through various methods: user input forms, account creation processes, secure payment gateways, analytics tools, and browser tracking technologies. Additionally, third-party services may provide us with aggregated or de-identified data to enhance our service offerings.

Cookies and Tracking Technologies

Venera employs cookies and similar tracking technologies for several essential purposes:

  1. Strictly Necessary: These cookies enable basic functions like login, account management, and secure transactions. Without them, using our website would be severely limited.
  2. Preferences: We use this category to remember user preferences, such as language settings or display options, to enhance your experience.
  3. Analytics: Analytics cookies help us track website usage, analyze trends, measure the effectiveness of our online content, and improve overall site performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences. For more information about cookies, including how to manage or delete them, please refer to our Cookie Policy.

Data Retention and Deletion

Venera follows strict data retention policies in compliance with legal requirements and business needs:

  1. We retain personal data for as long as necessary to fulfill the purpose for which it was collected, unless a longer period is required by law.
  2. Once the data is no longer needed for these purposes, we securely delete or anonymize it to prevent unauthorized access or use.
  3. Our retention periods are regularly reviewed and updated to ensure compliance with evolving legal standards and industry best practices.

Children’s Privacy

Venera does not intentionally collect personal information from children under the age of 18. Our services are directed towards adults, and we encourage parents and guardians to supervise their child’s online activities. If we discover that a minor has provided us with personal data without parental consent, we will take steps to delete that information.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you and to receive a copy of it.
  2. Rectification: The right to ask us to correct inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  4. Restriction: The ability to limit our processing of your data under specific conditions.
  5. Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your data for direct marketing or other purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or for data-related queries, please contact our Data Protection Officer at [email protected]. We will respond to your requests in accordance with applicable law and regulations.

Changes to Privacy Policy

Venera reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be prominently displayed on our website, and updated policy versions will be provided upon request. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding our data handling practices, please contact us:

  • Email: [email protected]
  • Address: Data Protection Team, Venera, [Street Address], [City, State, ZIP Code]